Terms of service

OVERVIEW

Welcome to LoveLance.nl! The terms 'we', 'us', and 'our' refer to LoveLance.nl. LoveLance.nl manages this store and website, including all related information, content, features, tools, products, and services, to offer you, the customer, a personalized shopping experience (the 'Services'). LoveLance.nl is powered by Shopify, enabling us to provide the Services to you.

The terms and conditions below, including all policies referenced herein (the 'Terms of Service' or 'Terms'), outline your rights and responsibilities when using the Services.

Please read these Terms of Service carefully. They contain important information about your legal rights and cover topics such as disclaimers and limitations of liability.

By accessing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you are not authorized to access or use our Services.

ARTICLE 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or control.

To use the Services, including visiting or browsing our webshops or purchasing products or services offered by us, we may ask you to provide certain information, such as your email address and your billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide this information.

You are solely responsible for maintaining the security of your account login credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to anyone else.

ARTICLE 2 - OUR PRODUCTS

We strive to provide the most accurate description possible of our products and services in our webshops. However, please note that the colors and appearance of the product may differ from how they are displayed on your screen. This depends on the type of device you use to access the store and the device's settings and configuration.

We do not warrant that the appearance or quality of any products or services you purchase will meet your expectations or match the display or description in our webshop.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products we offer per person, geographic region, or jurisdiction on a case-by-case basis.

ARTICLE 3 - ORDERS

When you place an order, you are making an offer to purchase. LoveLance.nl reserves the right to accept or decline your order at its sole discretion for any reason. Your order is not accepted until LoveLance.nl has confirmed it. We must have received and processed your payment before your order is accepted. Please review your order carefully before submitting it. LoveLance.nl may not be able to honor a cancellation request after your order has been accepted. In the event that we do not accept, change, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or phone number provided at the time the order was made.

You may only return or exchange purchases in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.

ARTICLE 4 - PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time you place the order. This price will be stated in the order confirmation email you receive. Unless expressly stated otherwise, the prices listed are exclusive of taxes, shipping, handling, customs duties, and import duties.

The prices displayed in our webshops may differ from prices in physical stores, or in webshops or other stores operated by third parties. We may from time to time offer promotions for the Services that may affect pricing and are subject to terms and conditions separate from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the promotion terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you supply is true, correct, and complete; (ii) you are authorized to use the credit card for the purchases; (iii) your charges will be honored by the credit card company; and (iv) you will pay the charges incurred by you at the posted prices, including shipping, handling, and all applicable taxes, if any.

ARTICLE 5 - SHIPPING AND DELIVERY

We are not liable for delays in shipping and delivery. All estimated delivery times are just estimates and are not guaranteed. We are not liable for any delays caused by carriers, customs clearance, or events beyond our control. Once we have handed over the products to the carrier, the title and risk of loss transfer to you.

ARTICLE 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video and audio, and the design, selection, and arrangement thereof, are the property of LoveLance.nl, its affiliates, or licensors, and are protected by patent, copyright, and intellectual property laws in the United States and other countries.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services without our prior written consent. Except as expressly provided in these Terms, nothing in these Terms grants you a license or any other rights under any patent, trademark, copyright, or other intellectual property of LoveLance.nl, Shopify, or any third party. Unauthorized use of the Services may violate federal and national intellectual property laws. All rights not expressly granted in these Terms are reserved by LoveLance.nl.

The LoveLance.nl name, logos, product names, service names, design elements, and slogans are trademarks of LoveLance.nl or its affiliates or licensors. You must not use such marks without the prior written permission of LoveLance.nl. The Shopify name, logo, product names, service names, design elements, and slogans are trademarks of Shopify. All other names, logos, product names, service names, design elements, and slogans within the Services are the trademarks of their respective owners.

ARTICLE 7 - OPTIONAL TOOLS

We may provide you with access to third-party customer tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be subject to these Terms of Service.

ARTICLE 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites offered or operated by third parties (including any embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of materials or websites of third parties that you wish to access. If you decide to leave the Services to access such third-party materials or sites, you do so at your own risk.

We are not liable for any harm or damages related to your visit to third-party websites, or your purchase or use of goods, services, resources, or content on third-party websites. Please review the third-party's policies and practices carefully and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed straight to the third party.

ARTICLE 9 - RELATIONSHIP WITH SHOPIFY

[NOTE FOR MERCHANTS: This article accurately describes Shopify's relationship with your store and should not be removed or altered.]

LoveLance.nl uses Shopify so that we can provide the Services to you. However, all sales and purchases made in our store are handled directly with LoveLance.nl. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales relationship between you and LoveLance.nl, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities that may arise from or relate to your purchases from and transactions with LoveLance.nl.

 

ARTICLE 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which you can view here [LINK]. Certain personal information may also be subject to Shopify's Privacy Policy, which you can view here. By using the Services, you confirm that you have read the relevant Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services to provide and improve the Services. Information you submit to the Services is forwarded to and shared with Shopify, as well as with third parties who may be located in countries other than where you reside, so they can provide services to you. Please read our Privacy Policy [LINK] for more information on how we, Shopify, and our partners use your personal information.

 

ARTICLE 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, 'Feedback'), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. We may use our rights under this license, for example, to operate, provide, evaluate, improve, and promote the Services, and to fulfill our obligations and exercise our rights under the Terms of Service.

You further represent and warrant that (i) you own all Feedback or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives you received in connection with your submission of Feedback; and (iii) your Feedback complies with these Terms. We are and shall be under no obligation (1) to maintain any Feedback in confidence; (2) to pay compensation for any Feedback; or (3) to respond to any Feedback.

We may, but have no obligation to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party's intellectual property rights or these Terms of Service.

You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

ARTICLE 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on or through our Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information. We may also cancel orders if any relevant information is inaccurate at any time without prior notice (including after you have submitted your order).

ARTICLE 13 - PROHIBITED USES

You may only use the Services for lawful purposes. You may not access or use the Services, either directly or indirectly: (a) for any unlawful or harmful activities; (b) to violate any international, national, federal, or provincial laws, regulations, rules, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against our employees or other individuals; (e) to submit false or misleading information; (f) to knowingly transmit, receive, upload, download, use, or reuse any material that does not comply with these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter", "spam", or any other similar solicitation; (h) to impersonate or attempt to impersonate another person or entity; or (i) to otherwise engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm LoveLance.nl, Shopify, or users of the Services, or expose them to liability.

Additionally, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, or scrape; and (e) interfere with or circumvent the security features of the Services, related websites, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any provision of these Terms.

ARTICLE 14 - TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion, at any time, and without prior notice. You will remain liable for all amounts due up to and including the date of termination.

The following articles will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and all other provisions that by their nature should survive termination.

 

ARTICLE 15 - DISCLAIMER OF WARRANTIES

The information provided on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you, any other visitor to the Services, or anyone who may be informed of any of its contents.

UNLESS EXPRESSLY STATED BY LoveLance.nl, THE SERVICES AND ALL PRODUCTS DELIVERED TO YOU THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON OR THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES. THEREFORE, THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

 

ARTICLE 16 - LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL LoveLance.nl, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND. THIS INCLUDES, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICE, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICE OR ANY PRODUCT. THIS INCLUDES, BUT IS NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICE OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICE, EVEN IF ADVISED OF THEIR POSSIBILITY.

 

ARTICLE 17 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless LoveLance.nl, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against all costs relating to any losses, damages, liabilities, or claims, including reasonable attorneys' fees, made by any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Services.

We will notify you in the event of a claim subject to indemnification, provided that failure to give timely notice will not relieve you of your obligations unless you are materially prejudiced thereby. We may assume the defense and settlement of any such claim at your expense, including the engagement of counsel, but we will not settle any claims involving non-monetary obligations on your part without your consent (which shall not be unreasonably withheld). You are required to cooperate in the defense of any indemnifiable claim, including providing relevant documents.

 

ARTICLE 18 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

ARTICLE 19 - WAIVER; ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service. These Terms supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

ARTICLE 20 - ASSIGNMENT

You may not delegate, assign, or transfer this Agreement or any of your rights or obligations under these Terms without our prior written consent. Any attempt to do so will be void. We may assign, transfer, or delegate these Terms and our rights and obligations without your consent or notice to you.

ARTICLE 21 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or provincial courts in the jurisdiction where LoveLance.nl is headquartered. You and LoveLance.nl consent to the jurisdiction and personal jurisdiction of the relevant court.

ARTICLE 22 - HEADINGS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ARTICLE 23 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service. We will post updates and changes to our website. It is your responsibility to check our website periodically for changes. We will provide you with notice of material changes to these Terms in accordance with applicable law. Such changes will become effective on the date stated in the notice. Your continued use of or access to our website or the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

ARTICLE 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@lovelance.nl.

Our contact information is listed below:

LoveLance

Paw Peak

info@lovelance.nl

Parallelweg 54

1759 LK Callantsoog NL

CoC number: 62278398

VAT number: NL854742190B01